top of page

Our Store Policies

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.


Returns and Refunds

Everything You Need to Know

At HEMPISKYN, we strive to provide you with the best possible shopping experience. Due to the nature of our cosmetic products and to ensure the safety and well-being of our customers, we have a no-return policy on all cosmetics.

  • Why No Returns?

Cosmetic products are personal and intimate items that cannot be resold once opened. We take the safety and hygiene of our customers seriously.

To maintain the highest quality standards and guarantee the integrity of our products, returns and exchanges cannot be accepted. 

Quality Assurance: Rest assured that all our cosmetic products undergo rigorous quality control measures before being shipped.

If you have any concerns about the quality of your purchase, please contact our customer service team, and we will be happy to assist you.

Damaged or Defective Items:In the rare event that you receive a damaged or defective item, please contact us within 7 days of receiving your order.

bottom of page